This option is very important and necessary for brand accounts.
As brands, you may need to receive feedback, complaints, or any sort of inquiry from both customers and potential customers, some of which you don’t even follow back. Instead of having the customer sending a general tweet, it’s better to get them to send in a private message.
Here are 4 easy steps to add the message box to your profile to receive Direct messages(DM) from anyone on Twitter, Even If You Don’t Follow Them;
- Click on “settings and privacy”
- Click on “Privacy and Safety”
- Click on “Direct Messages”
- Toggle on “Receive message request”
Would you like to add a Direct message Link to your Tweet? Click here